Luziclean

Luziclean-2021-group

Português

1 Personal dataWhat is personal data?
Personal data is any information, of any nature and on any support, relating to a singular person identified or identifiable. The person can be identifiable directly or indirectly by ex.º by the name of the identification number, a location die, an electronic identifier or other elements to reach the identification of that singular person.   The privacy and protection of personal data from all customers and users of the services provided by Luziclean – Sistemas de Higiene e Limpeza, Lda., At each time, are an essential aspect in the way it operates and organizes.   The Privacy Policy of Luziclean – Sistemas de Higiene e Limpeza, Lda. it aims to ensure that all its customers know the rules and principles relating to the protection and treatment of personal data by developing Luziclean – Sistemas de Higiene e Limpeza, Lda. all possible efforts to ensure the safety of these data, in accordance with the standards and procedures defined in applicable legislation.   In the Means of Luziclean – Sistemas de Higiene e Limpeza, Lda. you can find access links to other websites that are unrelated to our entity. The provision of such links is carried out in good faith and Luziclean – Sistemas de Higiene e Limpeza, Lda.  can not be held by the collection and processing of personal data made on these websites, nor being liable for the accuracy, credibility and functionality of websites belonging to third parties. In this way, the availability of links to other websites other than Luziclean – Sistemas de Higiene e Limpeza, Lda. it does not imply any assumption of responsibility for them.   Luziclean – Sistemas de Higiene e Limpeza, Lda.  further recommends that their customers adopt complementary security measures, where it includes the maintenance of duly updated and configured equipment and programs, the use of malicious software and firewall protections and refrain from navigating on websites for which they do not have the due guarantees of authenticity. This Privacy Policy may, at all times, be the subject of change or revision, with any changes or reviews or revisions duly disclosed and communicated in the online media of Luziclean – Sistemas de Higiene e Limpeza, Lda.   Who are the personal data holders?

The customer or user, a singular person, to whom the data relate to and who enjoyed the services or products of Luziclean – Sistemas de Higiene e Limpeza, Lda. The customer will be the person who celebrates the contract with Luziclean and the user is the person who uses the services or products of the same entity.  
2 Treatment of personal dataWho is responsible for the treatment of your personal data?   The person responsible for the treatment of your personal data will be the Luziclean – Sistemas de Higiene e Limpeza, Lda. entity that provides you with or provides the product and which in the light of this scope decides which data to be collected, means of treatment and purposes for the data to be used.  
3 Based on data processingThese are the circumstances in which we deal with your personal data:   Consent When your expressed consent is obtained – in writing, or by validating an electronic form option and if such consent is free, informed, specific and unambiguous.   Consent of minors In the case of treating personal data of minors, which may be subject to consent, Luziclean – Sistemas de Higiene e Limpeza, Lda. will require consent to be given by the holders of parental responsibilities.   Contract execution and pre-contractual diligences When the processing of personal data is required for the conclusion, execution and management of the contract concluded with Luziclean – Sistemas de Higiene e Limpeza, Lda., such as for the preparation of a proposal for services, for the management of contacts, information and requests for billing management, Billing and payments.   Legal obligation compliance When the processing of personal data is required to comply with a legal obligation to which Luziclean – Sistemas de Higiene e Limpeza, Lda. is subject to.      
4 Data processing purposesFor what purposes do we process your Personal Data?   Marketing and SalesClient Management and Service DeliveryAccounting, Tax and Administrative Management Compliance with legal obligations   The Luziclean – Sistemas de Higiene e Limpeza, Lda. entity may, in the exercise of its activity and within the scope of the Services it provides, subcontract third parties for the pursuit of the aforementioned purposes, which may imply access by these entities to their Customers’ personal data. When this happens, Luziclean – Sistemas de Higiene e Limpeza, Lda. takes appropriate measures, so that the entities that will have access to the data offer the highest technical, organizational and human guarantees at that level. Thus, the Subcontractors of Luziclean – Sistemas de Higiene e Limpeza, Lda. will be obliged, under the legally established terms, as well as by virtue of the contract signed with Luziclean – Sistemas de Higiene e Limpeza, Lda., to put into practice technical and organizational measures adequate for the protection of personal data against accidental or unlawful destruction, dissemination, alteration, disclosure, unauthorized access and against any other form of illicit treatment, as well as being bound by special duties of professional secrecy and confidentiality.
Outside these cases, Luziclean – Sistemas de Higiene e Limpeza, Lda. will only transmit the personal data of its Clients to Third Parties, when:
a) it is obliged to do so by virtue of a legal provision and only to the strict extent of its obligations; b) If the Customer expressly and specifically authorizes such transmission and is duly informed in writing about the recipients of the personal data and the purposes of the transmitted data.   What are the deadlines for processing and storing personal data?   The entity Luziclean – Sistemas de Higiene e Limpeza, Lda. processes and preserves your personal data according to the purposes for which they are processed.   There are cases in which the law requires the processing and storage of data for a minimum period of time. But, whenever there is no specific legal obligation, then the data will only be processed for the period necessary to fulfill the purposes that motivated its collection and preservation and always in accordance with the law, guidelines and decisions of the CNPD.   Thus, Luziclean – Sistemas de Higiene e Limpeza, Lda.  will process and maintain your personal data for the period in which it maintains a contractual relationship with you.   Luziclean – Sistemas de Higiene e Limpeza, Lda. may keep personal data for periods longer than the duration of the contractual relationship, either on the basis of your consent, or to ensure rights or duties related to the contract, or because it has legitimate interests that the on which they are based, but always for the period strictly necessary to carry out the respective purposes and in accordance with the guidelines and decisions of the CNPD.  
5 Personal data collectionWe collect personal data with your consent when you purchase products or services from Luziclean – Sistemas de Higiene e Cleaning, Lda. The collection can be done orally, in writing or through the online media of Luziclean – Sistemas de Higiene e Limpeza, Lda.   But your personal information may also be collected from publicly accessible or other sources. The entity Luziclean – Sistemas de Higiene e Limpeza, Lda. only collects and processes the personal data of Customers with their express consent, according to each of the specific purposes of the treatment in question, under the terms provided for in the General Data Protection Regulation (whose execution in the portuguese legal system is ensured by Law No. 58/2019, of 8 August).   The consent given by the Clients may be withdrawn by them at any time.
There are, however, personal data that are essential for the provision of the Services by Luziclean – Sistemas de Higiene e Limpeza, Lda., and Customers are duly and previously informed of this need and of the consequences of not providing said data.   If the personal data, considered indispensable, are not provided by the Clients or if they prove to be insufficient, incorrect or outdated, Luziclean – Sistemas de Higiene e Limpeza, Lda. will not be able to provide the Service(s) contracted, assuming Customers, in this case, will be fully and exclusively responsible for the insufficiency or inaccuracy of the data transmitted.  
6 Data protection rightsWhat your rights?   Access right Right to obtain confirmation of what your personal data are processed and information about them, such as, for example, what are the purposes of the treatment, what are the retention periods, among others.   Right of rectification Right to request the rectification of your personal data that is inaccurate or to request that incomplete personal data be completed (such as address, NIF, email, telephone contacts, among others).   Right to erasure or being “forgotten” Right to obtain the erasure of your personal data, in cases where this is legally possible and provided that there are no valid grounds for its conservation, such as in cases where data must be kept to comply with a legal obligation.   Right to portability Right to receive the data you have provided to us in a commonly used and machine-readable digital format or to request the direct transmission of your data to another entity that becomes the new person responsible for your personal data.   Opposition rights and automated individual decisions Right to oppose or withdraw your consent, at any time, to data processing, in cases where this is legally possible (such as in the case of data processing for marketing purposes).   Right of limitation Right to request the limitation of the processing of your personal data, in cases where this is legally possible, in the form of: Suspension of treatmentLimitation of the scope of processing to certain categories of data or purposes of processing.   Right to complain Right to file a complaint with the supervisory authority, the CNPD.     How can you exercise your rights?   The exercise of the rights is free of charge, unless the request is manifestly unfounded or excessive, in which case a reasonable fee may be charged taking into account the costs. Luziclean – Sistemas de Higiene e Limpeza, Lda. must confirm proof of its identity and may request additional information that may be necessary for that purpose.
The response to requests must be provided within a maximum period of 30 days, unless it is a particularly complex request (in which case the previously indicated period of 30 days can be extended up to 2 months).    Exercise your rights via the following addresses:   Entity: Luziclean – Sistemas de Higiene e Limpeza, Lda. Address: Praceta da Chaminé, nº18, loja 4. 7580-101 Alcácer do Sal Email: geral@luziclean.com
  7 Protection of personal data  In what way does the Entity protect its personal data?   Luziclean – Sistemas de Higiene e Limpeza, Lda. applies the necessary technical and organizational measures to ensure that, by default, only personal data of Customers necessary for each specific processing purpose will be processed, with said measures being periodically reviewed and updated by the department. responsible.   Luziclean – Sistemas de Higiene e Limpeza, Lda. has implemented the appropriate, necessary and sufficient logical, physical, organizational and security measures to protect your personal data against destruction, loss, alteration, dissemination or access unauthorized or unlawful.   Whenever it is necessary to communicate its Customers’ personal data to Third Parties, Luziclean – Sistemas de Higiene e Limpeza, Lda. guarantees that:   a) the sharing of personal information complies with the legal rules in force; b) the transmission is carried out securely; c) third parties are contractually obliged to observe the confidentiality and secrecy duties and to ensure the security of personal data that, for this purpose, are communicated to them, and may not use such data for any other purposes, for their own benefit or that of third parties, nor correlate them with other data available to you.

Cookies Policy

  Luziclean – Sistemas de Higiene e Limpeza, Lda. uses cookies on its website to improve the performance and user experience of that website.   What are cookies?   Cookies are small text files stored on the client’s computer through the internet browser (browser), storing only information related to the user’s preferences (generic information), thus not including the user’s personal data.   The cookies used by Luziclean – Sistemas de Higiene e Limpeza, Lda. observe the principles of anonymity and confidentiality and have the sole purpose of recognizing the user, and are not used under any circumstances to collect information that identifies the user, nor for direct marketing purposes. Cookies help Luziclean – Sistemas de Higiene e Limpeza, Lda.‘s website to recognize the user’s device the next time he visits it.   At any time, the user can, through his internet browser (browser) decide to be notified about the reception of cookies, as well as block their entry into his system.   Attention is drawn to the fact that the refusal to use cookies on the website may result in the user’s inability to access any of its areas and/or receive personalized information.   What are cookies used for?   Cookies serve to help determine the usefulness, interest and number of uses of the Luziclean – Sistemas de Higiene e Limpeza, Lda. website, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.   What kind of cookies are used by Luziclean – Sistemas de Higiene e Limpeza, Lda.?   Cookies used by the entity Luziclean – Sistemas de Higiene e Limpeza, Lda. have different functions and are distinguished in the following terms:   1 – Strictly necessary (essential) cookies: allow navigation on the website and the use of its applications, as well as access to secure areas of the website. Without these cookies, the Service(s) subscribed by the Customer cannot be provided. Some cookies are essential to access specific areas of the website of Luziclean – Sistemas de Higiene e Limpeza, Lda.   2 – Analytical cookies: performance cookies to find out which pages are the most popular, which link between pages is most effective or to determine why some pages are receiving error messages. These cookies are used only for the purposes of statistical creation and analysis, without ever collecting personal information.   3 – Functionality cookies: they save the user’s preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.   Cookies might be:   Permanent: they are stored, for a variable time, at the level of the internet browser (browser) on their access devices and are used whenever the user visits the website again. Usually, they are used to direct navigation according to the user’s interests, allowing us to provide a more personalized service. Session Cookies: They are temporary, remain in the cookies of your internet browser (browser) until you exit the website. The information obtained allows identifying problems and providing a better browsing experience.   How to manage cookies?   All internet browsers (browsers) allow the user to accept, refuse or delete cookies, namely through the selection of the appropriate settings in the respective internet browser (browser). After authorizing the use of cookies, the user can always disable part or all of Luziclean – Sistemas de Higiene e Limpeza, Lda.‘s cookies.  

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